Hi we have a Just Add Sharks Blacknose Laser and it was working perfectly until it was moved by someone this week and now it’s not turning the laser on any more.
How do we troubleshoot whether it’s the tube or the lid sensor or something else? I’ve tried looking at the control board lights but they seem normal though the red light on the laser board doesn’t turn on but I don’t know if it ever did before when operating. the L green light turns on.
all help and ideas appreciated.
also I don’t know which tube it came with to replace it as the one in there is unlabelled.